BJL Baji Privacy Policy — How safe is your data with us?

1What types of information do we collect?

Providing our services requires certain information. We collect only what is necessary — nothing more. There are broadly three types of data we collect:

Personal identification information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for KYC verification)
• Residential address (where applicable)

Financial information:

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit and withdrawal records

Platform usage data:

• IP address and device type
• Browser and operating system information
• Log of your activity and time spent on the site
• Betting history and favourite games

2How We Collect Your Information

BJL Baji collects information through a number of methods:

• Directly from you: Information you provide during registration, KYC uploads, and when contacting support.
• Automatically: Cookies and analytics tools automatically record certain information while you use the site or app.
• From payment gateways: Payment providers send confirmation data during transaction processing.
• From verification agencies: Your information may be verified against records held by approved third-party identity verification agencies.

3Purpose of data use

How BJL Baji uses your information:

• Account management: Verifying your login, ensuring account security, and confirming your identity.
• Processing transactions: Processing deposits and withdrawals.
• Service improvement: Analyzing which features are used most to improve your overall experience.
• Relevant offers: Sending you relevant bonuses and promotions based on your preferences and betting history.
• Legal obligations: Complying with anti-money laundering regulations and responsible betting requirements.
• Fraud prevention: Detecting unusual transactions and multiple accounts.
• Customer support: Resolving your issues quickly by referencing your support history.

4Third-Party Data Sharing Policy

BJL Baji does not sell your data. However, limited information may be shared in certain circumstances:

• Payment providers: bKash, Nagad, and others — only the information needed to complete your transaction.
• KYC verifier: Authorized agencies for identity and age verification.
• Law enforcement agencies: Upon receipt of a valid court order or official government directive.
• Technology partners: Hosting, security, and analytics — these partners can only access data for their designated purpose and may not use it for anything else.

In all such cases, we ensure that third parties comply with our privacy standards. No third party may use your data for their own marketing purposes.

5Cookies & tracking technologies

Cookies and similar technologies are used on the BJL Baji website and app. There are three main types of cookies:

• Essential cookies: Maintaining login sessions and storing security tokens — the site cannot function without these.
• Functional cookies: Remembers your preferred language, time zone, and display settings.
• Analytics cookies: Helps us understand which pages get the most traffic and where issues arise. This data is entirely anonymous.

You can disable non-essential cookies from your browser settings, though some features may not work correctly as a result.

6How long is data retained?

BJL Baji does not retain data longer than necessary. Retention periods depend on the type of information:

• Account information: For the duration of your active account and 5 years after closure (as required by law).
• Transaction records: Minimum 7 years (as required under Anti-Money Laundering laws).
• KYC documents: 5 years after account closure.
• Support conversations: 2 years.
• Analytics data: 13 months (anonymized).

7Your Rights — You Are in Control of Your Data

As a BJL Baji user, you have several rights regarding your personal data:

To exercise any of your rights support@bjlbaji.betEmail us at. We typically respond within 7 business days.

8Children's Privacy

BJL Baji strictly prohibits participation by anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at registration, and further proof may be requested in cases of doubt.

If a parent believes their child has accidentally created an account, please contact us immediately. We will close the account and erase all associated data within 24 hours.

9Security Measures — How We Keep Your Data Safe

BJL Baji uses multiple layers of security to protect your data:

• SSL/TLS encryption: All communication between your browser and our servers is encrypted.
• AES-256 data encryption: All stored sensitive data is protected with bank-grade encryption.
• Firewall & IDS: Advanced firewalls and intrusion detection systems to protect against external threats.
• Access control: Only BJL Baji staff who need access to specific data are permitted to view it.
• Regular security audits: Independent third parties conduct regular security audits.
• Data backup: Your data is securely backed up to prevent any risk of loss.

10Privacy Policy updates and notifications

This Privacy Policy may be updated from time to time due to legal requirements, technical changes, or service updates. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• You will be notified by email of any significant changes.
• You will be notified via a message after login.

Continuing to use BJL Baji after any changes take effect will be considered acceptance of the updated policy. It's a good habit to check this page from time to time.

For any privacy-related questions or concerns, please contact us: privacy@bjlbaji.bet